Our merino wool comes from sheep bred in Patagonia, where mulesing is not practiced. The wool can be traced directly back to the farm it comes from. In this way, we know exactly which farm, farmers, and sheep made our wool.
Merino wool has many excellent properties. It is temperature-regulating. That is, the wool keeps our bodies warm in cold weather, and releases heat in warm weather, keeping our skin cool. At the same time, wool, like silk, can carry moisture away from the skin, and can absorb 30% of its weight without feeling wet.
This yarn is produced in Italy with high respect for animal wellbeing, and with social responsibility. Our spinning mill follows ethical, technical and environmental standards, creating yarns free from harmful chemicals.
Wool is also dirt-repellent and requires minimal care.
The yarn is STANDARD 100 by OEKO-TEX® certified
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Note! Since computer monitors display colors differently, we cannot guarantee that the color of the yarn on your computer monitor accurately captures the true colors of the product.
Read more about our yarn here
Quick Shipping and Professional Packaging
Through our long-term relationship with UPS, FedEx, DHL as well as a range of other world-class carriers, we are able to offer an array of shipping options. Our warehouse staff is highly educated and will package the goods according to the exact and precise specifications. Before shipping, all goods are carefully examined and securely secured. Every day we ship thousands of packages to clients from all over the world. This is a testament to our commitment to be the largest online retailer worldwide. Both Europe as well as the USA have warehouses and distribution centers.
Note: Orders that contain more than one item will be assigned a separate processing time for each item.
We will carefully examine all items before sending. The majority of orders are delivered within 48 hours. The delivery time varies between 3-7 days.
Returns
Due to multiple entities which include the factory as well as the warehouse, we are unable to fully manage stock. The actual stock levels can fluctuate at any moment. It is possible that the inventory could run out once the order has been made.
Our policy lasts for thirty days. If you don't receive your product within 30 days, we're unable to offer the option of a refund or exchange.
You are able to return a product in the event that it is not used and in the same state as when you received it. It should also be in the original packaging.
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